ABOUT
We run ERP so our clients can run their business.
RAMCORE is a Saudi company that hosts, customizes and operates open-source ERP. We work with one kind of client: the one who has outgrown spreadsheets and doesn’t want to hire an infrastructure team to escape them.
WHY WE EXIST
The gap we kept running into.
Open-source ERP is a genuinely good deal. Frappe and Odoo will do most of what a mid-sized company needs, and the licence cost is a fraction of the alternatives. That part is easy to say yes to.
The part nobody warns you about is operations. Someone has to own the upgrades, the backups, the failed scheduler at 2am, the custom app that breaks on a minor version bump, and the auditor asking where the data physically lives. In most companies that someone is a finance manager who never signed up for it.
We took that job. One contract covers hosting, upgrades, monitoring, backups, customization and the apps on top — with response times written into it rather than implied. Our clients keep their code, keep their data, and can leave with both.
We’re deliberately not the biggest. We’d rather operate forty estates properly than four hundred badly, because the second one is how SLAs quietly become fiction.
HOW WE WORK
Four things we don’t negotiate on.
These cost us deals occasionally. We’ve kept them anyway.
Your data leaves with you
Full dumps on request, at any time, with no exit fee. If leaving is hard, we’ve built the wrong relationship.
Fixed scope, fixed price
We write down what a piece of work includes and what it costs before starting. No hourly blocks, no surprise change orders.
An engineer, not a ticket queue
You get a named person who knows your estate. Escalation goes to someone who can actually change something.
We’ll tell you not to buy
If a cheaper tier fits, or you don’t need Enterprise, or the customization isn’t worth it — we say so. It’s a longer game.
Want to see whether we’re a fit?
Start with an audit call. No obligation, and you keep the findings either way.